Privacy Policy
We respect your privacy. This policy explains what information we collect, why we collect it, and how we safeguard it when you use expertphdwriting.com or contact us for academic writing support.
1. Information We Collect
- Contact details you provide: name, email, phone, and the message you submit via forms or email.
- Project information: topic, degree level, guidelines, deadlines, and related files you voluntarily share.
- Usage/analytics data: pages visited and basic interactions (via Google Analytics/gtag.js if enabled).
2. How We Use Your Information
- To respond to enquiries and provide quotations/services you request.
- To communicate updates, timelines, and delivery milestones for ongoing work.
- To improve our website, services, and customer experience.
- To comply with legal obligations and prevent misuse or fraud.
3. Legal Bases (where applicable)
- Contract: to take steps at your request before entering into a contract or to perform a contract.
- Consent: where you explicitly opt in (e.g., submitting a form).
- Legitimate interests: to operate, secure, and improve our services.
- Legal obligation: to meet compliance or lawful requests.
4. Cookies & Analytics
We may use cookies and Google Analytics (GA4/gtag.js) to understand site usage in aggregate. You can control cookies via your browser settings. Analytics data is pseudonymous and used for improving site performance and content.
5. Sharing Your Data
We do not sell your personal data. Limited sharing may occur with trusted service providers solely to run our business:
- Hosting & infrastructure: our web host (e.g., Hostinger) for secure site operation.
- Email services: for receiving and sending communications (e.g., Gmail/SMTP).
- Analytics providers: Google Analytics to measure site usage.
- Messaging apps: If you contact us via WhatsApp links, WhatsApp’s own privacy terms apply.
All such providers are contractually or policy-bound to safeguard data and use it only for the specified purpose.
6. International Transfers
Depending on your location and our service providers, your data may be processed in other countries. We take reasonable steps to ensure appropriate safeguards are in place.
7. Data Retention
We retain personal data only as long as necessary for the purposes described above, to fulfill contracts, resolve disputes, meet legal obligations, and maintain records. You can request deletion (see Your Rights below) and we’ll comply unless we must keep data for legal reasons.
8. Security
We apply technical and organizational measures (HTTPS, access controls, least-privilege, and secure hosting practices) to protect your information. No method of transmission or storage is 100% secure; we continuously improve safeguards.
9. Children’s Data
Our services are intended for adults. We do not knowingly collect data from children under 16. If you believe a child has provided data, please contact us to delete it.
10. Your Rights
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Data portability (where applicable).
To exercise rights, email us at expertphdwriting@gmail.com. We’ll respond within a reasonable time.
11. Third-Party Links
Our site may link to external platforms (e.g., WhatsApp, Facebook, Instagram, YouTube). Their privacy practices are governed by their own policies.
12. Changes to This Policy
We may update this policy from time to time. The “Last updated” date reflects the latest version. Material changes will be highlighted on this page.